The Concierge Staff will unlock and lock your cabinets, refrigerator and suite doors. If you forget or lose your cabinet and refrigerator keys, contact the Concierge Desk.
Those interested in leasing a suite for future seasons can contact the Virginia Athletics Foundation.
Lost and Found
During the game, Lost and Found is located at each suite area’s Concierge Desk—south end zone, northeast and northwest wings. Articles not claimed after the game will be taken to the University Hall Facilities and Operations office, room 209, telephone (434) 243-5247.
Maintenance and Housekeeping
Contact the Concierge Desk with housekeeping, electrical or mechanical needs. The telephone number is programmed into your telephone.
Suite Holder Lot parking passes are issued to all Suite Holders. This lot is located on the ramps and the mezzanine level of the Scott Stadium parking deck. Parking space numbers are bigger and more visible for Suite Holder convenience. Suite Holders are required to park in assigned spaces. It is recommended that Suite Holders educate their guests on exact numbered space location.
The only game-day entrance to the Suite Holder Lot is from Stadium Road via the West Lot entrance. Both Stadium and Whitehead Road exits are available post-game.
The maximum size vehicle that can enter and park in the Suite Holder Lot is 18’ long, 8’ wide and 6’ 10” tall. Limousines, vans and buses do not fit into the Suite Holder Lot. If your vehicle exceeds these dimensions, please drop your guests at the West Lot entrance and park at Fontaine Research Park or University Hall.
For lost parking passes, please notify the Virginia Athletics Foundation at (434) 982-5555 or (800) 626-8723. The lots will be monitored by attendants and security at all times.
Suites will be open on Thursday and Friday, August 30 & 31 from 11:00 a.m. to 4:00 p.m. for load-in of beverages and non-perishable food items with the exception of the first game when you are given two days for pre-season load-in.
Suites will be open on Monday and Tuesday, November 12 & 13 from 11:00 a.m. to 4:00 p.m. for end of the season clean-out. Please remove any valuable personal items and all contents of your refrigerators. Refrigerators will be turned off in December. A fee will be accessed to all suite holders that do not clean out their refrigerator. The Virginia Athletics Foundation is not responsible for any personal items not secured in locked cabinets.
Policy Suite guest tickets will be marked upon entry onto the 4th level. Suite guests who wish to leave the 4th level and later return will be issued a “return ticket” as they exit; both the “return ticket” and original suite ticket must be presented to gain re-entry onto the 4th level.
Security procedures instituted at University of Virginia home football games in 2002 will continue as well as the new screening procedures introduced in 2017.
Ticket holders will not be allowed to leave the stadium and return during the game.
Alcohol, food, umbrellas, containers, coolers, and video cameras are prohibited.
Banners, signs and flags are allowed in athletics venues provided they do not impede another guest’s view of the competition, cover any venue signage, and/or are not attached to the facility. Banners, signs, and flags on poles or sticks are prohibited. Athletics Event Management reserves the right to remove any banner, sign, or flag that is in violation
of the policy.
The Federal Aviation Administration will restrict air space over the stadium.
These measures may cause some delays at the gates, please arrive early. All gates open two hours prior to kickoff.
Walk-through and hand wand metal detectors are the primary means of screening upon stadium entry.
Smoking is prohibited in Scott Stadium. Patrons who wish to smoke may use the designated smoking area outside the Southwest Gate. Once guests enter the stadium, they may not exit and re-enter the stadium without a separate game ticket unless they are utilizing the designated smoking area.
Suites are open from 11:00 a.m. until 4:00 p.m. the day before each home game with a few exceptions: Richmond pre-season load-in is two days, and Pittsburgh load-in is on a Thursday due to the game on Friday. The person stocking your suite must be 21 years of age.
Alcoholic beverages, soft drinks and food CANNOT be brought into or removed from Scott Stadium on game day. Food and beverage may not be passed from the suite into the stands
Suite holders are not permitted to bring in any appliances according to stadium suite level fire codes. Examples include coffee makers, cappuccino machines, popcorn makers, juicers, ovens, hotplates, toasters, microwaves, crock pots or other food warming devices. All game-day hot food and drinks must be ordered through UVa Catering.
If suite holders would like to purchase one tall refrigerator for their suite, wattage details must be submitted to the Suites Director so approval can be obtained from the Facilities Manager. If the refrigerator is over the allotted wattage per suite, the Facilities Manager has the right to remove one of the smaller existing refrigerators to meet restrictions.
Suite Game-Day Host
For corporate suites or suites held by more than one individual, the suite contact person should designate a game-day host who will accept responsibility for the activities within the suite for that particular game. This person may or may not be responsible for ordering the food and beverages for that particular game. The host should also make himself or herself known to the suite attendant.
Suite Ticket Will Call
Suite Will Call is on the mezzanine level of Bryant Hall, which is off the mezzanine level of the parking deck. It opens two hours prior to kickoff and closes at the end of half-time. All Will Calls will be closed at this time, including the Public Will Call on the East side of the Stadium.
Suite Tickets and Standing Room Only (SRO) Tickets
Each suite receives 16 or 20 game tickets and eight (8) Standing Room Only (SRO) tickets.
A SRO ticket provides entrance into Scott Stadium and access to your suite. It does not provide a seat. SRO ticket holders may enter through any Scott Stadium gate. The mezzanine level of Bryant Hall is preferred for those with South end zone (407-450) SRO tickets.
Your suite telephone can receive incoming calls and make outgoing calls. Dialing instructions are on the phone. The Concierge Desk can be reached by pressing A on your suite telephone
Each suite has two televisions. One is above the buffet counter in the suite. The other is outside above the open-air seats. Both can be tuned to any of the basic Comcast channels or the Hoovision screen. An updated television listing will be posted in each suite on game day.
Ticket Policy for Children
All children age two and under are admitted free, provided they are sitting on an adult’s lap.
All tickets will be scanned at the gates. After tickets have been scanned, you may not exit and re-enter the Stadium.